Notes from CHI: “Ambient Help” for AutoCAD, Photoshop etc.

Among the other talks I attended at CHI 2011 was Justin Matejka et al.’s “Ambient Help” (paper and video here). The Ambient Help system is designed for complex desktop applications like AutoCAD or Photoshop, which tend to come with a steep learning curve, and which tend to require a continued learning process even from more [...]